Medically reviewed by Dr. James Ko

How to Choose the Right Mouthwash: Ingredients, Benefits, and Common Mistakes

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Key Takeaways

  • Mouthwashes are classified into cosmetic and therapeutic categories based on their ingredients and purpose.
  • Antibacterial and fluoride-based mouthwashes serve specific oral health roles and should be chosen according to individual needs.
  • Some mouthwashes are available by prescription for treating conditions like gingivitis or after oral surgery.
  • Scientific evidence supports the use of therapeutic mouthwashes to reduce plaque, control bacteria, and prevent gum disease.

What are the different types of mouthwash, and how do they work?

Mouthwash isn’t a one-size-fits-all product. Its formulation determines its effect — ranging from temporary breath freshening to clinically treating gum disease. Let's explore how different mouthwashes work and when each type is appropriate.

Cosmetic vs. Therapeutic Mouthwashes

Cosmetic mouthwashes are designed for short-term freshness. They may mask bad breath, leave a minty aftertaste, and improve your confidence temporarily — but they don’t target oral health issues.

By contrast, therapeutic mouthwashes contain active ingredients such as fluoride or antimicrobials that directly address problems like plaque, gingivitis, or cavities.

Key Differences:

Feature Cosmetic Mouthwash Therapeutic Mouthwash
Purpose Breath freshening Oral disease prevention/treatment
Ingredients Flavours, colouring, alcohol Fluoride, CPC, chlorhexidine
Availability Over-the-counter OTC or prescription
Effect Temporary Medically effective

Therapeutic types are supported by research. For example, in the Journal of Clinical Periodontology, chlorhexidine therapeutic rinses showed significant reductions in gingival inflammation.

Antibacterial vs. Fluoride Mouthwashes

Mouthwashes can also be categorized by their active mechanism:

Antibacterial Mouthwash

These mouthwashes include agents such as chlorhexidine, cetylpyridinium chloride (CPC), and essential oils (e.g., thymol, eucalyptol). They reduce oral bacterial load and are particularly helpful in treating or preventing gingivitis.

Example : Listerine and Colgate Total are popular OTC antibacterial options.

Fluoride Mouthwash

Fluoride rinses focus on enamel strengthening and cavity prevention. They’re especially beneficial for:

  • Individuals prone to cavities
  • Those undergoing orthodontic treatment
  • People with dry mouth (xerostomia)

According to Health Canada, fluoride mouthwash should not be used by children under six unless directed by a dentist.

Prescription Mouthwashes

Some therapeutic mouthwashes are available only by prescription due to their higher concentration or potential side effects. Common types include:

  • Chlorhexidine gluconate (0.12% or 0.2%): Used post-surgery or for severe gingivitis.
  • Magic mouthwash: A combination formulation for managing oral mucositis (e.g., in chemotherapy patients).

Why prescription?

  • Higher strength = more effective but may carry risks (e.g., staining, taste alteration)
  • Usage must be monitored to avoid resistance or side effects.

When Should You Use Each Type?

Mouthwash Type Best For
Cosmetic Daily freshness, before social events
Antibacterial Gingivitis, plaque, and general oral hygiene
Fluoride Cavity-prone individuals, orthodontic patients
Prescription Post-surgery care, advanced gum disease, and cancer therapy support
Dr. Amir Guorgui, BSc, DMD, MACSD , notes: "While over-the-counter options are sufficient for many patients, targeted therapeutic rinses play a crucial role in post-operative care and chronic gum disease management."

Man pouring green mouthwash into a bottle cap

Is alcohol-free mouthwash actually better for your teeth and gums?

There’s an ongoing debate about whether alcohol-free mouthwashes are superior to traditional alcohol-based versions. The answer depends largely on individual needs, especially sensitivity and the purpose of use.

Alcohol-Based Mouthwash

These typically contain ethanol, which acts as a solvent and preservative, but also functions as an antibacterial agent. They have been widely used in commercial products like original Listerine.

Pros :

  • Effective antimicrobial action
  • Provides a clean, refreshing feeling
  • Helps dissolve essential oils in the formula

Cons :

  • Can cause oral dryness or a burning sensation
  • Not suitable for children or people with sensitive tissues
  • Potential concern for patients in recovery from alcohol use

Alcohol-Free Mouthwash

These formulas use alternatives, such as cetylpyridinium chloride (CPC) or chlorhexidine, for antibacterial effects without alcohol's drying properties.

Pros :

  • Gentle on oral tissues
  • Safe for children and those with dry mouth
  • Still effective against plaque and bacteria (depending on ingredients)

Cons :

  • May lack the same intense freshness
  • Some formulations may not be as broad-spectrum antibacterial.

Comparison Table

Feature Alcohol-Based Alcohol-Free
Antibacterial Action Strong Moderate to strong (ingredient-dependent)
Sensation Intense, may sting Mild, no burning
Safe for Sensitive Mouths No Yes
Suitable for Children No Yes (age 6+ with supervision)
Dry Mouth Risk High Low
Dr. Camila Villarreal DDS explains: "For patients with xerostomia or sensitivity issues, alcohol-free mouthwashes are the safer and more comfortable choice — without compromising effectiveness."

Close-up of a man pouring mouthwash into a cap

Does mouthwash help with gingivitis and gum disease?

Yes — and when used properly, certain types of mouthwash play a significant role in preventing and managing gingivitis and periodontal disease. The effectiveness, however, depends on the active ingredients and consistency of use.

How It Works

Therapeutic mouthwashes reduce bacterial biofilm accumulation on teeth and gums. Left untreated, this biofilm can lead to inflammation (gingivitis) and progress to periodontitis, a more severe gum infection.

Key mechanisms:

  • Chlorhexidine gluconate: Often prescribed for short-term use, it binds to soft and hard tissue, offering prolonged antimicrobial effects.
  • Essential oils: Ingredients such as thymol and eucalyptol disrupt bacterial cell walls, reducing plaque and inflammation.
  • Cetylpyridinium chloride (CPC): A milder, over-the-counter alternative that helps reduce plaque bacteria.

Gum Support and Inflammation

Antibacterial mouthwashes reduce pro-inflammatory bacteria, easing redness, swelling, and sensitivity in early-stage gum disease. They're often recommended post-scaling to reduce microbial recolonization.

Important : Long-term use of chlorhexidine should be monitored by a dental professional due to potential side effects like tooth staining, taste changes, and increased tartar.

What are the best mouthwash options for people with periodontal disease?

When dealing with periodontal disease — an advanced form of gum disease that affects the supporting structures of the teeth — routine oral care isn’t enough. Specialized mouthwashes can help manage bacterial load, inflammation, and disease progression.

What to Look For

Mouthwashes for periodontal disease need to:

  • Kill subgingival bacteria responsible for tissue destruction
  • Reduce inflammation and support healing
  • Prevent plaque accumulation after professional cleanings

Best Active Ingredients

Ingredient Effect Notes
Chlorhexidine gluconate (0.12%-0.2%) Strong antibacterial, anti-inflammatory Prescription-only, short-term use only
Essential oils (e.g., thymol, menthol) Antiseptic, reduces plaque and inflammation Found in OTC products like Listerine Total Care
Hydrogen peroxide Oxygenates and reduces bacterial anaerobes Useful in perio rinses for deep cleansing
Povidone-iodine Broad-spectrum antimicrobial Used in the office or at home under guidance

Effective Products for Periodontal Care

  • Peridex® (chlorhexidine 0.12%) — often prescribed after periodontal surgery or deep cleaning
  • CloSYS Ultra Sensitive — alcohol-free with Cloralstan™ (stabilized chlorine dioxide) that targets harmful bacteria without irritation
  • Listerine® Gum Therapy — uses essential oils to penetrate biofilm and reduce gingivitis

How to Use for Maximum Benefit

  • Use after brushing, not before, so that the ingredients remain longer on teeth and gums.
  • Avoid rinsing with water immediately after to maintain the active residue.
  • Follow the prescription instructions exactly — prolonged use of chlorhexidine may cause staining and altered taste.
  • Combine with flossing and dental visits for holistic care

Young woman choosing mouthwash at a pharmacy shelf

Which mouthwash is best for your oral care routine?

Choosing the right mouthwash depends entirely on your oral health goals, current conditions, and individual sensitivities. Here’s a practical breakdown to guide you:

Recommendation Table

Use Case Recommended Mouthwash Key Ingredient OTC/Prescription
Bad breath (halitosis) TheraBreath®, Listerine Cool Mint Zinc, essential oils OTC
Gingivitis Listerine Total Care, Crest Pro-Health Essential oils, CPC OTC
Periodontal disease Peridex®, CloSYS, Listerine Gum Therapy Chlorhexidine, Cloralstan Rx/OTC
Cavity prevention ACT®, Colgate Fluorigard Sodium fluoride OTC
Sensitive tissues Biotène®, alcohol-free options CPC, fluoride, xylitol OTC

Final Thought

Mouthwash is not a magic fix — but when used correctly as part of a complete oral hygiene routine, it becomes a powerful preventive tool. If you're unsure which product suits you, book a consultation with your dentist or dental hygienist. For Canadian patients, always check that the product carries a Health Canada DIN (Drug Identification Number) or NPN (Natural Product Number).

FAQ

What are the main types of mouthwash?

Mouthwashes are generally divided into cosmetic and therapeutic types. Cosmetic mouthwashes freshen breath temporarily, while therapeutic mouthwashes contain active ingredients like fluoride or antimicrobials to prevent or treat oral health issues.

What is the difference between cosmetic and therapeutic mouthwashes?

Cosmetic mouthwashes mainly mask bad breath and provide a minty sensation, without treating oral diseases. Therapeutic mouthwashes actively reduce plaque, fight bacteria, strengthen enamel, and prevent gum disease.

What are antibacterial mouthwashes, and how do they work?

Antibacterial mouthwashes contain agents like chlorhexidine, cetylpyridinium chloride (CPC), or essential oils. They reduce oral bacterial load, helping to prevent or manage gingivitis and plaque accumulation.

Who should use fluoride mouthwash?

Fluoride mouthwashes help strengthen enamel and prevent cavities. They are particularly beneficial for people prone to cavities, orthodontic patients, and individuals with dry mouth.

Are prescription mouthwashes different from over-the-counter ones?

Yes. Prescription mouthwashes usually contain stronger or specialized ingredients, such as chlorhexidine gluconate, and are used for conditions like severe gingivitis, post-surgery care, or oral mucositis. Their use should be monitored by a dental professional.

Is alcohol-free mouthwash better than alcohol-based mouthwash?

It depends on individual needs. Alcohol-free mouthwashes are gentler on oral tissues, suitable for sensitive mouths, children, and dry mouth sufferers. Alcohol-based mouthwashes provide strong antimicrobial action but may cause dryness or burning.

Can mouthwash help with gingivitis and gum disease?

Yes. Therapeutic mouthwashes reduce bacterial biofilm and inflammation, helping manage gingivitis and prevent progression to periodontitis. Ingredients like chlorhexidine, CPC, or essential oils are effective when used as directed.

Which mouthwash is recommended for periodontal disease?

Mouthwashes with strong antibacterial and anti-inflammatory ingredients, such as chlorhexidine, essential oils, hydrogen peroxide, or povidone-iodine, are beneficial. Products like Peridex®, CloSYS Ultra Sensitive, and Listerine Gum Therapy are commonly used.

How should I use mouthwash for best results?

Use mouthwash after brushing and flossing, follow the product instructions, avoid rinsing immediately with water, and combine with regular dental visits for optimal oral health benefits.

How do I choose the right mouthwash for my needs?

Consider your oral health goals: use cosmetic mouthwash for breath freshness, antibacterial for gingivitis or plaque, fluoride for cavity prevention, prescription mouthwash for post-surgery or severe gum disease, and alcohol-free options for sensitive tissues or dry mouth. Always check for a Health Canada DIN or NPN number.

Andrea Galick

Andrea is a Registered Dental Hygienist who has transitioned into a leadership role as Regional Manager, bringing together her clinical background with a strong focus on practice growth, team development, and patient experience. She began her career in dental hygiene before moving into marketing and management during her pregnancy with her daughter, combining her passion for patient care with a talent for building systems and supporting team success.

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There is an ample parking space before you get into the office. The receptionists welcome us friendly with proper COVID-19 procedures in place. The staff worked with patient very patiently and professionally. My teeth cleaning was done by Ying, she explained every detail to me and I did not feel any pain or uncomfortable at all. Thanks to the best team !

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It's been a while since I've been to a dentist but I'm trying to get back on track with health in general. Overall it was great going to Markham Smile Centre! The receptionist (I believe she was Kim) was friendly. The hygienist, Ying, was attentive and gentle during the cleaning; x-ray tech (forgot her name, sorry!) was great too. Dr. Sara Riad explained things with good detail. Looking forward to going back!

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I found this place on a whim when I was looking for a new dentist in Markham. My hygienist ying was super nice and her cleaning was very gentle yet thorough. I saw Dr.Jason and he was very nice and informative in regards to what needs to be done and provided me with all the information I needed to make a choice. Would recommend this place to anyone looking for a new dentist, they’re accepting new patients!!

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I have been to many dentists in my life, Dr. Jason is easily the best dentist I have ever been too. He does everything he can to make you comfortable no matter the procedure and is a true professional, as does all the staff at Markham Smile Centre. Truly an amazing dentistry

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The clinic was clean and the staff was very polite. I particularly liked the fact that everything was explained to me before going in for the procedure so I knew what to expect at each step. The dental hygienist who did the cleaning for me was also very gentle and took my concerns into consideration. I will definitely recommend them.

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Since I was little, I have always hated going to the dentist... Its always uncomfortable and unpleasant. These days, visiting the dentist isn’t so bad! Dr Jason, Rory, and the lovely staff at reception make the experience 100x better. I have had absolutely no issues with the gum graft and cleanings that I’ve gotten done here. Everyone is incredibly friendly and helpful, even when I’m calling in or emailing a hundred questions :). I would highly recommend Markham Smile Centre.

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Joyce Lin
9 months ago
I want to preface my review with the context that I am very anxious during dental appointments. That being said, I want to thank the team at Markham Smile Centre for their care.

I have been seeing Susanne (the dental hygienist) for years. She is very gentle and accommodating to my sensitive front teeth, but I always leave with my teeth feeling thoroughly cleaned.

I recently had a fabulous experience with Dr. Rick and Erica (the dental assistant) for wisdom teeth extractions and a filling. You can tell they prioritize providing superior care. Dr. Rick was so gentle and did the extractions with almost no incisions. I had no swelling at all after the procedures. Needless to say, the filling was quick and extremely well done. I really appreciated that he took the time to explain every step and check in with me throughout. And a big thank you to Erica, who did an amazing job as well; I didn’t realize how big of a difference Bucky the stuffed Beaver would make!

And last but never least, thank you Annie and Jess for your kind greetings every visit. Your welcome smiles make a big difference.

Cheers and happy holidays!

Rishi Mistry
9 months ago
Absolutely amazing experience at the markham smile center! Dr. Camilla is genuine and gives her honest opinion on how to reach your dental goals. The entire team is awesome from the moment you step through the doors, would definitely recommend.
O B
9 months ago
Dr. Camila was truly exceptional. I’ve seen several dentists over the years and have always shared my insecurities and dislike of my smile, but she was the first who truly listened and genuinely cared. She took the time to understand my concerns and created a realistic, thoughtful treatment plan that felt achievable and tailored to me.

We’ve only just started this journey, yet the improvement after a single two-hour appointment was incredible. I walked in hating my smile and walked out unable to stop looking at my teeth. It was a complete transformation, not just in my smile, but in my confidence.

I also can’t say enough about the front desk staff and the entire team. Every single person is warm, welcoming and kind, making each visit feel comfortable from the moment you walk in. Together, this team creates an experience that truly stands out. I’m so grateful to have found this practice and highly recommend it to anyone who’s felt nervous, hesitant or insecure about their smile.
Florence Kong
10 months ago
The kindest office you’ll ever be at— I get regularly cleanings with Ying and I’ve gotten incredibly professional advice for my teeth and gum health. Dr. Camilla was fast and professional when I needed to fix some gaps in my teeth and the outcome looks amazing. Plus, reception staff like Edelyn (Sorry if I got the spelling wrong!) are truly gems you don’t find at every dental office. Highly recommended!
Christine Calanchie
10 months ago
I went to Dr. Yoo feeling nervous and blue,
A dental examination was way overdue.
Fillings, a root canal, and even a crown,
This was the plan which caused me to frown.

But the moment I walked through that bright office door,
The staff greeted me warmly – I could not ask for more.
Kind voices, big smiles, they calmed all my fears,
Made me feel like a friend who’d been coming for years!

Dr. Yoo is a wizard, a true dental star,
I thought she’d been sent from Venus or Mars.
The needle? Barely felt it, the numbing was quick,
The root canal flew by (now that’s a neat trick!).

No pain, no stress, just laughter and care,
Soft music, warm hands, and jokes in the chair.
The whole team’s a dream – they’re simply the best,
Turned my dental dread into pure happiness!

So if your tooth’s grumpy or starting to ache,
Run, don’t walk – an appointment please make!
Dr. Yoo and her crew will fix you up fine,
Five glowing stars – actually I’ll make that nine! ⭐⭐⭐⭐⭐⭐⭐⭐⭐

Thank you, Dr. Yoo, and your wonderful crew,
My smile’s never been brighter, and it’s all thanks to you! 😁
Amit Thakur
11 months ago
I’ve been visiting this dental clinic in Markham for the past three years, and I couldn’t be happier with my experience. I had a tooth extraction done by Dr. Jason, and the entire procedure was incredibly smooth and comfortable. The staff is always friendly, helpful, and very understanding, which makes every visit stress-free. The clinic has a warm and welcoming atmosphere that puts you at ease right away. I highly recommend this clinic for any dental care needs — they truly go above and beyond!
anne zh
1 year ago
Dr. Ko did my implant and crowns, and they turned out amazing! I’m so happy and excited to finally have my teeth back. He’s super professional, gentle, and really cares about his patients. Highly recommend Dr. Ko!
Dean Zhou
1 year ago
I’m in an urgent situation where I need to get my broken tooth repaired tomorrow and then have a crown placed the day after. After searching through numerous dental clinics, I finally decided to give one a try and made a call. To my surprise, the receptionist was extremely helpful and managed to schedule an emergency tooth repair surgery for me the next day. I’m really grateful to Dr. Camila or their excellent skills—my cavity was only about 1mm away from the nerve, but they still managed to fix it perfectly. They even convinced Doctor Rick for the following day to add two extra hours to the surgery, ensuring my root system was properly treated.

Overall, this clinic is incredibly advanced. They offer full dental scans that you can even create a color image of your tooth. There are several receptionists, each handling different tasks, making the clinic feel modern with a well-organized, rigorous, and efficient workflow. It’s definitely worth recommending! I’m giving it a 5-star rating and hope everyone who sees this review will visit this clinic for their dental care and procedures.

5-Star Review for Dentist Camila

I simply have to give Dr. Camila a perfect 5-star rating! I originally had an appointment for deep teeth cleaning on September 19th, but during the check-up, she found 4 to 5 cavities. The problem was—I had to leave town the following Saturday, and my schedule was so packed I could barely squeeze in any extra time. Just when I was panicking, Dr. Camila, who happened to be on duty and heard about my situation, proactively squeezed me in for treatment the next Wednesday. That thoughtfulness alone blew me away!

I’ll admit I hesitated a little at first, feeling nervous about the procedure. But over the two-hour treatment, Dr. Camila handled every dental issue with incredible professionalism. She walked me through the condition of each tooth in detail and gave clear, easy-to-follow tips on post-treatment care. When she finished, my teeth felt clean, smooth, and looked just as natural as before—all my discomfort was completely gone!

Not only is Dr. Camila incredibly kind and approachable, but her skills are truly top-tier. A huge thank you to the dental clinic for having such a responsible, patient-focused dentist. I can’t recommend Dr. Camila enough—she’s simply the best!
Ana Poon
1 year ago
I'm thoroughly impressed with Dr. Yoo's exceptional dentistry skills! She performed both my tooth extraction and filling with precision and care, making the entire experience virtually painless. I was amazed by her attention to detail and gentle approach. The procedures were seamless, and I recovered quickly within a few hours without any side effects, getting back to my normal routine and enjoying my favorite foods in no time. I wholeheartedly trust Dr. Yoo and feel fortunate to have her as my dentist – her expertise and compassionate care have earned her a loyal patient in me! I'd also like to extend my gratitude to Dr. Yoo and her entire team for their kindness, helpfulness, and warm hospitality – they made me feel at ease throughout the entire process. Thank you all for providing top-notch care in such a friendly and welcoming environment!
AManLikeJoseph
1 year ago
I had an amazing experience at Markham Smile Centre. From the moment I walked in, the front desk staff made me feel so comfortable and welcomed. They were kind, professional, and really helped ease my nerves before my appointment.

Dr. Ko did a fantastic job removing my wisdom teeth under sedation. I was really anxious going in, but he explained everything clearly, kept me calm, and the whole procedure went so smoothly. I couldn’t have asked for a better dental team.

Thank you to everyone at the office for turning something I was nervous about into a positive and stress-free experience. Highly recommend!
Cici Li
1 year ago
I went to the dentist yesterday. The receptionist was very welcoming and attentive, making me feel at ease the moment I walked in. The doctor was professional and attentive, explaining things clearly. The treatment was gentle and painless, leaving me feeling completely relaxed. It was a wonderful experience. The entire consultation was well-organized, and the environment was clean and comfortable. I'm truly grateful for their dedication and professionalism, and highly recommend them.
Ben Xue
1 year ago
I had a wonderful experience at Markham Smile Centre! From the moment I walked in, the front desk staff was warm, professional, and very welcoming. They made the check-in process smooth and stress-free.

Dr.Yoo was amazing—extremely accommodating, patient, and attentive. They took the time to listen to my concerns and made sure I fully understood everything before proceeding. It’s rare to find a dentist who is both highly skilled and genuinely caring, but this clinic definitely delivers.

Overall, I highly recommend Markham Smile Centre to anyone looking for a friendly, professional, and patient-centered dental experience.
Chris Doan
1 year ago
I've enjoyed my experience here ever since I had to come for an emergency in early 2025 and the new patient process was simple & easy.
I've needed a couple things done like root canals, fillings, cleanings, etc and everything was excellently done.
Dr. Camila is really patient, caring, and ensures my comfort during all procedures. The team is also very welcoming & making me feel like family. They assist with scheduling and reminders for appointments.
There is Nitrous oxide (laughing gas) that is available to ease large procedures that I recommend if you're covered by insurance.
Overall, couldn't ask for a better team, you won't regret it. 😀
Jason Lu
1 year ago
After going to my previous dental office downtown for over 5 years, I was pretty hesitant to make a change. But the commute eventually got to me, so I decided to give my neighborhood spot, Markham Smile Center a shot. Honestly, I’m really glad I did. Dr. Rick is super professional and takes the time to walk through everything, which made the whole experience a lot more relaxed. Susanne, the hygienist, was amazing super gentle and detail-oriented. The front desk team is was friendly and easy to deal with. Overall, i'm every happy with the switch. Highly recommended if you're looking for a solid local dental office
Jenny
1 year ago
Markham Smiles Centre is the best dental clinic I’ve ever been to!
Hygienist Ying provided an excellent cleaning—she’s very gentle and understanding. The staff are incredibly accommodating and helpful, and the doctors are fantastic. My family and I have always received top-notch care here.

Many thanks to the entire team!
Iana Alcantara
1 year ago
I had my 3 fillings done by Dr. Rick, he made it such a comfortable and pain-free experience. Not only does he have good bedside manner, but he talked me through everything he was doing. He was very precise in his work and made sure my fillings felt comfortable after.
Nancy Liang
1 year ago
Dr Rick is amazing. He is really young but seems so experienced. i didn't feel any pain during my filling appointment. im no longer nervous to go to the dentist. The front admin Zara and Edilyn was really friendly. The whole environment is very welcoming.
Zara Amiri
1 year ago
I recently had my fillings done by Dr. Camila and had a great experience. She was incredibly kind and patient, making me feel comfortable every step of the way. I really appreciated her gentle approach and would highly recommend her to anyone looking for quality dental care. Thank you Dr.Camila!
Angela Lu
1 year ago
I had a great experience with Dr. Rick Feng. He is kind, patient, and truly professional. He took the time to explain everything clearly and made sure I felt comfortable throughout the entire visit. Most importantly, he did a great job and really listened to my concerns and needs as a patient. It’s not easy to find a dentist who is both skilled and caring. Highly recommend!
Tao tao
1 year ago
I had a cavity filled at the Markham Smile Center. Dr. Rick (Feng) and his team were very helpful and professional throughout the process. I was a bit nervous at first, since seeing a new dentist can be uncertain—you don’t know if they’ll be good or not until after the procedure. Luckily, I was in good hands. They did a great job, and Dr. Rick patiently answered all my questions and concerns.

As for billing, the receptionists provided me with an estimated quote based on what they received from my insurance. My final out-of-pocket payment matched that estimate, which gave me peace of mind.
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