Medically reviewed by Dr. James Ko

Emergency Dentist vs ER in Canada: Where Should You Go?

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3 votes — 5.0
Updated:
7 months ago
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6193

Key Takeaways

  • A dental emergency involves severe pain, infection, or trauma requiring immediate care.
  • ERs in Canada can offer temporary relief but rarely perform dental procedures.
  • Dentists provide the most effective treatment for urgent oral issues.
  • Markham Smile Centre offers fast emergency dental care in Markham, Ontario — often the best first step for sudden pain or injury.

What qualifies as a dental emergency in Canada?

A sudden sharp pain when biting into something cold, a tooth knocked loose during a hockey game — these moments make anyone wonder, “Do I need to see a dentist right now?” In Canada, a dental emergency is any oral health issue that requires immediate attention to relieve severe pain, stop bleeding, or prevent an infection from spreading.

What counts as a dental emergency?

Some common examples include:

  • Severe or persistent toothache that prevents sleep or eating.
  • A dental abscess, which often presents as swelling, pus, and fever.
  • Knocked-out or broken tooth, especially if the roots are exposed.
  • Heavy or uncontrolled bleeding following an injury or dental procedure.
  • Swelling of the jaw or face, which may indicate a spreading infection.
According to Dr. Amir Guorgui, BSC, DMD, MACSD , “If you’re experiencing pain that affects your daily life or swelling that extends beyond the mouth, it’s no longer a minor issue. These are clear signs to seek immediate dental attention.”

What dentists classify as urgent

Dentists evaluate emergencies based on pain severity, infection risk, and whether the issue could worsen without prompt treatment. The Canadian Dental Association ( CDA ) defines urgent dental care as any condition where delayed treatment may lead to serious health complications.

Condition Urgency Level Action Recommended
Mild toothache Non-urgent Schedule a dental visit within a few days
Broken filling Non-urgent Book an appointment within a week
Dental abscess, swelling, or severe pain Emergency Call an emergency dentist immediately
Knocked-out tooth Critical Visit an emergency dental clinic within 30–60 minutes
Facial swelling or fever Critical Seek urgent medical or dental care right away
Dr. Rob Eisen, DDS , adds: “A knocked-out tooth can often be saved if you reach a dentist within an hour. Every minute counts.”

For immediate support, clinics like Markham Smile Centre offer emergency dental services with same-day appointments.

Can you go to the ER for a toothache or dental emergency?

Technically, yes — but the ER is not always the right place for dental problems. Canadian hospitals do not have on-site dentists. Emergency room doctors can manage pain, prescribe antibiotics, and rule out life-threatening infections, but they rarely perform dental treatments.

When will hospitals treat dental issues

Hospitals will provide emergency help if:

  • The infection is spreading into the jaw, neck, or bloodstream.
  • There is severe bleeding that cannot be controlled.
  • The patient has facial trauma involving bone fractures or airway obstruction.

In these situations, emergency physicians stabilize the condition and then refer patients to a dentist or oral surgeon.

What to expect in the ER

At the hospital, treatment typically includes:

  • Pain medication (ibuprofen, acetaminophen, or stronger analgesics).
  • Antibiotics for abscesses or infections.
  • Referral to a dentist for follow-up and definitive care.

However, emergency departments are not equipped for tooth extractions, root canals, or restorations.

Cost differences: ER vs. dentist

Service Emergency Room Emergency Dentist
Initial visit Covered by provincial health insurance Typically $100–$200
Pain relief or antibiotics Included Included
Tooth extraction Rarely available Common, immediate
Wait time Often 2–6 hours Usually <1 hour
Follow-up Referral required Done on-site

As Dr. Guorgui points out, “Hospitals can help control infection, but only your dentist can solve the problem permanently.”

So, unless the issue is life-threatening, calling your local emergency dentist first often saves time, money, and discomfort.

Illustration of dental care protection, highlighting emergency dentist services

Will the hospital pull a tooth in Canada, or refer you elsewhere?

This question comes up often — especially late at night when pain feels unbearable. The short answer is: most hospitals in Canada do not perform tooth extractions unless there’s a severe infection threatening a patient’s overall health.

Typical ER procedure for dental pain

When someone comes to the ER with dental pain, the steps usually include:

  1. Assessment — A doctor checks for signs of infection, fever, or swelling.
  2. Pain management — Medication is given to stabilize discomfort.
  3. Antibiotics — Prescribed if infection is detected.
  4. Referral — The patient is referred to a dental clinic or oral surgeon for follow-up.

According to data from the Canadian Institute for Health Information ( CIHI ), over 60,000 ER visits annually are due to dental pain or infection — yet fewer than 5% involve dental procedures. The rest are referrals.

When extractions might happen

Tooth removal in a hospital is rare and usually limited to:

  • Severe facial infection (cellulitis) threatening the airway.
  • Trauma requiring surgical intervention.
  • Oral surgery cases where an oral and maxillofacial surgeon is available on-site.

Otherwise, you’ll be referred to a clinic such as Markham Smile Centre for definitive care.

When should you choose a walk-in dentist instead of going to the hospital?

It’s 8 p.m. on a Friday, and a toothache strikes. Should you rush to the ER or look for a walk-in dental clinic? In most cases, Canadians receive faster, more effective care at a walk-in dentist. Hospitals are vital for trauma and infections that threaten breathing or swallowing — but for almost every other urgent dental issue, a dentist is the better choice.

Benefits of walk-in dental clinics

Walk-in dentists offer:

  • Extended hours : Many clinics, like Markham Smile Centre, are open late evenings and weekends.
  • Immediate treatment : Dentists can diagnose and treat the root cause of pain on the same day.
  • Specialized care : Access to dental X-rays, local anesthesia, and sterilized tools — all unavailable in most ERs.
  • Cost efficiency : ER visits may be covered, but you’ll still need to see a dentist afterward. A walk-in clinic solves the issue directly.

When to choose a walk-in clinic instead of the ER

Situation Best Option Reason
Mild to severe toothache Walk-in dentist Can perform root canal, filling, or extraction immediately
Facial swelling or abscess (not affecting the airway) Walk-in dentist A dentist can drain the infection and prescribe targeted antibiotics
Knocked-out tooth Walk-in dentist Dentists can replant within an hour
Facial trauma with heavy bleeding or breathing difficulty Hospital ER Medical stabilization may be required before dental care

Dr. Rob Eisen, DDS, notes: “Even if you start at the hospital, you’ll almost always be referred to a dental professional. Choosing a walk-in clinic first saves time and pain.”

What treatments can an emergency dentist offer that an ER can’t?

Emergency dentists are uniquely equipped to handle complex oral procedures directly at the clinic. While ER physicians focus on stabilization, dentists provide definitive treatment to eliminate pain and restore function.

Key treatments exclusive to emergency dentists

Treatment Performed at ER Performed at Dental Clinic Description
Local anesthesia Rare Yes Enables pain-free dental procedures
X-rays Rare Yes Diagnoses fractures, decay, and abscesses
Tooth extraction Rarely Yes Removes infected or damaged teeth immediately
Root canal therapy No Yes Treats infection within the tooth to preserve it
Dental fillings or crowns No Yes Restores structure and prevents further damage
Antibiotic prescription Yes Yes Controls bacterial infection
Drainage of abscess Sometimes Yes Definitive treatment for dental infections

Dr. Guorgui explains: “Dentistry requires specialized equipment and training. That’s why ERs focus on stabilization — and dentists on resolution.”

Model of teeth with a miniature ambulance, symbolizing dental emergencies handled by ER or dentist

How much does it cost to go to the ER vs an emergency dentist in Canada?

Cost is a major factor when deciding between the ER and a dental clinic. In Canada, ER visits are covered under provincial health insurance, but dental procedures are not — unless the issue becomes medically critical.

Understanding coverage

  • ER visits : Covered by OHIP and other provincial plans; however, ERs typically provide only temporary relief (painkillers or antibiotics).
  • Emergency dentist visits : Out-of-pocket or covered by private dental insurance; includes treatment to resolve the issue permanently.

Cost breakdown

Service Type ER (Covered by OHIP) Emergency Dentist (Average Range)
Initial consultation Covered $100–$150
Pain medication/antibiotics Covered Included in the fee
Dental X-rays Not available $30–$60
Tooth extraction Rarely done $150–$350
Root canal Not available $500–$1,200
Filling / Restoration Not available $150–$400
Follow-up visit Referral only Usually included

What should you bring when visiting an emergency dentist or hospital?

When dental pain strikes suddenly, preparation can make your visit go more quickly and smoothly. Whether you’re heading to a hospital ER or a walk-in dental clinic, having key information ready helps healthcare providers treat you more efficiently. According to the Ontario Dental Nurses Association, most treatment delays occur because patients forget essential documents or cannot recall important details about their symptoms.

Step-by-step guide: what to bring

  1. Government-issued ID — Required for all medical and dental records. In Ontario, your OHIP card ensures coverage for eligible hospital visits.
  2. Insurance information — Bring your dental insurance card or policy number. Even partial coverage helps offset treatment costs.
  3. Medication list — Include all prescriptions, over-the-counter drugs, and supplements you’re currently taking. This prevents dangerous interactions with antibiotics or anesthetics.
  4. Symptom timeline — Note when pain or swelling started, how it has changed, and any triggers (e.g., chewing or temperature sensitivity). This helps the dentist identify the root cause faster.
  5. Photos or videos of swelling — If your appearance has changed rapidly, showing photos can help assess the progression of the infection.
  6. Emergency contact — Always list someone who can assist if sedation or anesthesia is required.

Checklist prepared by Ontario dental nurses

Item Why It Matters
ID / Health card Confirms coverage and identity
Insurance details Enables direct billing where available
Medication list Prevents contraindicated prescriptions
Symptom notes Helps with accurate diagnosis
Photos or X-rays Visual aid for swelling or trauma
Payment method For private dental treatment

What happens after you leave the ER or dental clinic for tooth pain?

Relief after an emergency dental visit doesn’t mean the job is done. Proper post-visit care is crucial to ensure recovery and prevent infection from returning.

Step-by-step recovery guide

  1. Follow medication instructions carefully. Take antibiotics for the full prescribed course and use pain relievers as directed.
  2. Avoid chewing on the treated side for at least 24 hours to protect any temporary fillings or swollen tissue.
  3. Maintain gentle oral hygiene. Brush and floss carefully, avoiding irritated areas.
  4. Apply cold compresses to the outside of your cheek for swelling or tenderness.
  5. Schedule a follow-up appointment with your dentist, ideally within 3–5 days after emergency care.
  6. Monitor for complications: If swelling, fever, or severe pain return, contact your dentist immediately or go to the ER.

CDA-approved post-visit care tips

After-Care Step Purpose Recommended Timeframe
Complete antibiotics Prevents infection recurrence As prescribed
Cold compress Reduces swelling and pain Every few hours for 10 min
Avoid alcohol & tobacco Promotes faster healing First 48 hours
Gentle mouth rinse Keeps the wound area clean Twice daily after meals
Follow-up visit Confirms healing progress Within 3–5 days

Illustration of dental care and emergency aftercare steps for patients

Where should you go for dental emergencies in Canada?

When pain strikes, knowing where to go can make all the difference. The answer depends on the severity of your symptoms — but in most cases, a dental clinic remains the fastest and most effective choice.

Summary comparison

Type of Care Best For Available Treatments Average Cost Wait Time
Walk-in / Emergency Dentist Toothache, abscess, broken teeth, lost fillings Extractions, root canals, X-rays, and antibiotics $100–$1,200 Under 1 hour
Hospital ER Severe infection, trauma, or airway obstruction Pain control, IV antibiotics, medical stabilization Covered by OHIP 2–6 hours

In short, go to the ER if your breathing or swallowing is affected, but choose an emergency dentist for everything else. Clinics like Markham Smile Centre ensure you receive professional care without unnecessary delays.

Frequently Asked Questions

What is considered a dental emergency in Canada?

A dental emergency includes severe tooth pain, swelling, infection, trauma, or bleeding that requires immediate attention. Common examples are abscesses, knocked-out teeth, and facial swelling.

Can I go to the ER for a dental emergency?

Yes, but hospitals can only manage pain or infection temporarily. They usually refer patients to a dentist for treatment. For most cases, an emergency dental clinic is faster and more effective.

What should I bring when visiting an emergency dentist?

Bring your ID, insurance information, a list of medications, notes about your symptoms, and any photos of swelling or trauma. These details help the dentist provide prompt and accurate care.

Will the hospital pull a tooth in Canada?

Only in rare cases, such as severe infection or airway trauma. Most hospitals refer patients to an emergency dentist for extraction or root canal treatment.

How much does an emergency dental visit cost in Canada?

ER visits are covered by provincial health insurance, such as OHIP, but dental treatments are not. Expect to pay between $100 and $1,200 at a private clinic, depending on the procedure.

What should I do after an emergency dental visit?

Follow all medication instructions, avoid chewing on the treated side, apply cold compresses, and book a follow-up appointment within 3–5 days. If pain or swelling worsens, contact your dentist immediately.

Andrea Galick

Andrea is a Registered Dental Hygienist who has transitioned into a leadership role as Regional Manager, bringing together her clinical background with a strong focus on practice growth, team development, and patient experience. She began her career in dental hygiene before moving into marketing and management during her pregnancy with her daughter, combining her passion for patient care with a talent for building systems and supporting team success.

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See what our patients are saying:

RK

Everyone here is very friendly and provides excellent care. I received a full exam on my first visit, and everyone took time to answer my questions and ensured I felt comfortable the entire time - exactly what you want when visiting the dentist. I highly recommend Markham Smile Centre for anyone looking for great dental care.

IP

There is an ample parking space before you get into the office. The receptionists welcome us friendly with proper COVID-19 procedures in place. The staff worked with patient very patiently and professionally. My teeth cleaning was done by Ying, she explained every detail to me and I did not feel any pain or uncomfortable at all. Thanks to the best team !

BL

It's been a while since I've been to a dentist but I'm trying to get back on track with health in general. Overall it was great going to Markham Smile Centre! The receptionist (I believe she was Kim) was friendly. The hygienist, Ying, was attentive and gentle during the cleaning; x-ray tech (forgot her name, sorry!) was great too. Dr. Sara Riad explained things with good detail. Looking forward to going back!

TN

I was someone who was nervous and anxious about visiting the dentist, but the team at Markham Smile Centre has made me feel SO comfortable. Kim is so patient and helpful and Dr. Hwang and Rory are both so professional and wonderful. They thoroughly explain the procedure to make you comfortable beforehand and are very gentle. I now look forward to visiting the dentist!

IC

I found this place on a whim when I was looking for a new dentist in Markham. My hygienist ying was super nice and her cleaning was very gentle yet thorough. I saw Dr.Jason and he was very nice and informative in regards to what needs to be done and provided me with all the information I needed to make a choice. Would recommend this place to anyone looking for a new dentist, they’re accepting new patients!!

FF

I have been to many dentists in my life, Dr. Jason is easily the best dentist I have ever been too. He does everything he can to make you comfortable no matter the procedure and is a true professional, as does all the staff at Markham Smile Centre. Truly an amazing dentistry

BA

The clinic was clean and the staff was very polite. I particularly liked the fact that everything was explained to me before going in for the procedure so I knew what to expect at each step. The dental hygienist who did the cleaning for me was also very gentle and took my concerns into consideration. I will definitely recommend them.

DN

Upon arriving to the Markham Smile Centre, my son and I were greeted with a warm welcome by the receptionists. The hygienists and Dentist were very gentle and transparent with what they were doing. The hygienist that worked on my 9 year old son was patient and very friendly with him, which helped ease his nerves. Our overall experience was A+.

JW

Since I was little, I have always hated going to the dentist... Its always uncomfortable and unpleasant. These days, visiting the dentist isn’t so bad! Dr Jason, Rory, and the lovely staff at reception make the experience 100x better. I have had absolutely no issues with the gum graft and cleanings that I’ve gotten done here. Everyone is incredibly friendly and helpful, even when I’m calling in or emailing a hundred questions :). I would highly recommend Markham Smile Centre.

KL

Love this place! All the staffs are friendly and Professional and I mean all, cause I've been to most of their office, Markham , Stouffville, North York, and Maple. Dr. Ko is very professional and patient. Whenever I have questions and concerns he would always reply me . I would say this this dental office take care of you all the way. I would highly recommend everyone to come here for any dental works. =)

Google Stars
5.0
Markham Smile Centre
5.0
Joyce Lin
9 months ago
I want to preface my review with the context that I am very anxious during dental appointments. That being said, I want to thank the team at Markham Smile Centre for their care.

I have been seeing Susanne (the dental hygienist) for years. She is very gentle and accommodating to my sensitive front teeth, but I always leave with my teeth feeling thoroughly cleaned.

I recently had a fabulous experience with Dr. Rick and Erica (the dental assistant) for wisdom teeth extractions and a filling. You can tell they prioritize providing superior care. Dr. Rick was so gentle and did the extractions with almost no incisions. I had no swelling at all after the procedures. Needless to say, the filling was quick and extremely well done. I really appreciated that he took the time to explain every step and check in with me throughout. And a big thank you to Erica, who did an amazing job as well; I didn’t realize how big of a difference Bucky the stuffed Beaver would make!

And last but never least, thank you Annie and Jess for your kind greetings every visit. Your welcome smiles make a big difference.

Cheers and happy holidays!

Rishi Mistry
9 months ago
Absolutely amazing experience at the markham smile center! Dr. Camilla is genuine and gives her honest opinion on how to reach your dental goals. The entire team is awesome from the moment you step through the doors, would definitely recommend.
O B
9 months ago
Dr. Camila was truly exceptional. I’ve seen several dentists over the years and have always shared my insecurities and dislike of my smile, but she was the first who truly listened and genuinely cared. She took the time to understand my concerns and created a realistic, thoughtful treatment plan that felt achievable and tailored to me.

We’ve only just started this journey, yet the improvement after a single two-hour appointment was incredible. I walked in hating my smile and walked out unable to stop looking at my teeth. It was a complete transformation, not just in my smile, but in my confidence.

I also can’t say enough about the front desk staff and the entire team. Every single person is warm, welcoming and kind, making each visit feel comfortable from the moment you walk in. Together, this team creates an experience that truly stands out. I’m so grateful to have found this practice and highly recommend it to anyone who’s felt nervous, hesitant or insecure about their smile.
Florence Kong
10 months ago
The kindest office you’ll ever be at— I get regularly cleanings with Ying and I’ve gotten incredibly professional advice for my teeth and gum health. Dr. Camilla was fast and professional when I needed to fix some gaps in my teeth and the outcome looks amazing. Plus, reception staff like Edelyn (Sorry if I got the spelling wrong!) are truly gems you don’t find at every dental office. Highly recommended!
Christine Calanchie
10 months ago
I went to Dr. Yoo feeling nervous and blue,
A dental examination was way overdue.
Fillings, a root canal, and even a crown,
This was the plan which caused me to frown.

But the moment I walked through that bright office door,
The staff greeted me warmly – I could not ask for more.
Kind voices, big smiles, they calmed all my fears,
Made me feel like a friend who’d been coming for years!

Dr. Yoo is a wizard, a true dental star,
I thought she’d been sent from Venus or Mars.
The needle? Barely felt it, the numbing was quick,
The root canal flew by (now that’s a neat trick!).

No pain, no stress, just laughter and care,
Soft music, warm hands, and jokes in the chair.
The whole team’s a dream – they’re simply the best,
Turned my dental dread into pure happiness!

So if your tooth’s grumpy or starting to ache,
Run, don’t walk – an appointment please make!
Dr. Yoo and her crew will fix you up fine,
Five glowing stars – actually I’ll make that nine! ⭐⭐⭐⭐⭐⭐⭐⭐⭐

Thank you, Dr. Yoo, and your wonderful crew,
My smile’s never been brighter, and it’s all thanks to you! 😁
Amit Thakur
11 months ago
I’ve been visiting this dental clinic in Markham for the past three years, and I couldn’t be happier with my experience. I had a tooth extraction done by Dr. Jason, and the entire procedure was incredibly smooth and comfortable. The staff is always friendly, helpful, and very understanding, which makes every visit stress-free. The clinic has a warm and welcoming atmosphere that puts you at ease right away. I highly recommend this clinic for any dental care needs — they truly go above and beyond!
anne zh
1 year ago
Dr. Ko did my implant and crowns, and they turned out amazing! I’m so happy and excited to finally have my teeth back. He’s super professional, gentle, and really cares about his patients. Highly recommend Dr. Ko!
Dean Zhou
1 year ago
I’m in an urgent situation where I need to get my broken tooth repaired tomorrow and then have a crown placed the day after. After searching through numerous dental clinics, I finally decided to give one a try and made a call. To my surprise, the receptionist was extremely helpful and managed to schedule an emergency tooth repair surgery for me the next day. I’m really grateful to Dr. Camila or their excellent skills—my cavity was only about 1mm away from the nerve, but they still managed to fix it perfectly. They even convinced Doctor Rick for the following day to add two extra hours to the surgery, ensuring my root system was properly treated.

Overall, this clinic is incredibly advanced. They offer full dental scans that you can even create a color image of your tooth. There are several receptionists, each handling different tasks, making the clinic feel modern with a well-organized, rigorous, and efficient workflow. It’s definitely worth recommending! I’m giving it a 5-star rating and hope everyone who sees this review will visit this clinic for their dental care and procedures.

5-Star Review for Dentist Camila

I simply have to give Dr. Camila a perfect 5-star rating! I originally had an appointment for deep teeth cleaning on September 19th, but during the check-up, she found 4 to 5 cavities. The problem was—I had to leave town the following Saturday, and my schedule was so packed I could barely squeeze in any extra time. Just when I was panicking, Dr. Camila, who happened to be on duty and heard about my situation, proactively squeezed me in for treatment the next Wednesday. That thoughtfulness alone blew me away!

I’ll admit I hesitated a little at first, feeling nervous about the procedure. But over the two-hour treatment, Dr. Camila handled every dental issue with incredible professionalism. She walked me through the condition of each tooth in detail and gave clear, easy-to-follow tips on post-treatment care. When she finished, my teeth felt clean, smooth, and looked just as natural as before—all my discomfort was completely gone!

Not only is Dr. Camila incredibly kind and approachable, but her skills are truly top-tier. A huge thank you to the dental clinic for having such a responsible, patient-focused dentist. I can’t recommend Dr. Camila enough—she’s simply the best!
Ana Poon
1 year ago
I'm thoroughly impressed with Dr. Yoo's exceptional dentistry skills! She performed both my tooth extraction and filling with precision and care, making the entire experience virtually painless. I was amazed by her attention to detail and gentle approach. The procedures were seamless, and I recovered quickly within a few hours without any side effects, getting back to my normal routine and enjoying my favorite foods in no time. I wholeheartedly trust Dr. Yoo and feel fortunate to have her as my dentist – her expertise and compassionate care have earned her a loyal patient in me! I'd also like to extend my gratitude to Dr. Yoo and her entire team for their kindness, helpfulness, and warm hospitality – they made me feel at ease throughout the entire process. Thank you all for providing top-notch care in such a friendly and welcoming environment!
AManLikeJoseph
1 year ago
I had an amazing experience at Markham Smile Centre. From the moment I walked in, the front desk staff made me feel so comfortable and welcomed. They were kind, professional, and really helped ease my nerves before my appointment.

Dr. Ko did a fantastic job removing my wisdom teeth under sedation. I was really anxious going in, but he explained everything clearly, kept me calm, and the whole procedure went so smoothly. I couldn’t have asked for a better dental team.

Thank you to everyone at the office for turning something I was nervous about into a positive and stress-free experience. Highly recommend!
Cici Li
1 year ago
I went to the dentist yesterday. The receptionist was very welcoming and attentive, making me feel at ease the moment I walked in. The doctor was professional and attentive, explaining things clearly. The treatment was gentle and painless, leaving me feeling completely relaxed. It was a wonderful experience. The entire consultation was well-organized, and the environment was clean and comfortable. I'm truly grateful for their dedication and professionalism, and highly recommend them.
Ben Xue
1 year ago
I had a wonderful experience at Markham Smile Centre! From the moment I walked in, the front desk staff was warm, professional, and very welcoming. They made the check-in process smooth and stress-free.

Dr.Yoo was amazing—extremely accommodating, patient, and attentive. They took the time to listen to my concerns and made sure I fully understood everything before proceeding. It’s rare to find a dentist who is both highly skilled and genuinely caring, but this clinic definitely delivers.

Overall, I highly recommend Markham Smile Centre to anyone looking for a friendly, professional, and patient-centered dental experience.
Chris Doan
1 year ago
I've enjoyed my experience here ever since I had to come for an emergency in early 2025 and the new patient process was simple & easy.
I've needed a couple things done like root canals, fillings, cleanings, etc and everything was excellently done.
Dr. Camila is really patient, caring, and ensures my comfort during all procedures. The team is also very welcoming & making me feel like family. They assist with scheduling and reminders for appointments.
There is Nitrous oxide (laughing gas) that is available to ease large procedures that I recommend if you're covered by insurance.
Overall, couldn't ask for a better team, you won't regret it. 😀
Jason Lu
1 year ago
After going to my previous dental office downtown for over 5 years, I was pretty hesitant to make a change. But the commute eventually got to me, so I decided to give my neighborhood spot, Markham Smile Center a shot. Honestly, I’m really glad I did. Dr. Rick is super professional and takes the time to walk through everything, which made the whole experience a lot more relaxed. Susanne, the hygienist, was amazing super gentle and detail-oriented. The front desk team is was friendly and easy to deal with. Overall, i'm every happy with the switch. Highly recommended if you're looking for a solid local dental office
Jenny
1 year ago
Markham Smiles Centre is the best dental clinic I’ve ever been to!
Hygienist Ying provided an excellent cleaning—she’s very gentle and understanding. The staff are incredibly accommodating and helpful, and the doctors are fantastic. My family and I have always received top-notch care here.

Many thanks to the entire team!
Iana Alcantara
1 year ago
I had my 3 fillings done by Dr. Rick, he made it such a comfortable and pain-free experience. Not only does he have good bedside manner, but he talked me through everything he was doing. He was very precise in his work and made sure my fillings felt comfortable after.
Nancy Liang
1 year ago
Dr Rick is amazing. He is really young but seems so experienced. i didn't feel any pain during my filling appointment. im no longer nervous to go to the dentist. The front admin Zara and Edilyn was really friendly. The whole environment is very welcoming.
Zara Amiri
1 year ago
I recently had my fillings done by Dr. Camila and had a great experience. She was incredibly kind and patient, making me feel comfortable every step of the way. I really appreciated her gentle approach and would highly recommend her to anyone looking for quality dental care. Thank you Dr.Camila!
Angela Lu
1 year ago
I had a great experience with Dr. Rick Feng. He is kind, patient, and truly professional. He took the time to explain everything clearly and made sure I felt comfortable throughout the entire visit. Most importantly, he did a great job and really listened to my concerns and needs as a patient. It’s not easy to find a dentist who is both skilled and caring. Highly recommend!
Tao tao
1 year ago
I had a cavity filled at the Markham Smile Center. Dr. Rick (Feng) and his team were very helpful and professional throughout the process. I was a bit nervous at first, since seeing a new dentist can be uncertain—you don’t know if they’ll be good or not until after the procedure. Luckily, I was in good hands. They did a great job, and Dr. Rick patiently answered all my questions and concerns.

As for billing, the receptionists provided me with an estimated quote based on what they received from my insurance. My final out-of-pocket payment matched that estimate, which gave me peace of mind.
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